Privacy policy

Who we are

Acorns Consultancy Ltd ("we", "us") is an architecture, construction and consultancy firm based at Rubangura House, Nyarugenge, Kigali, Rwanda. This policy explains what personal information we collect through this website and how we use it, in line with Rwanda's Law No. 058/2021 relating to the protection of personal data and privacy.

What we collect

When you send a quote request or a message, we collect the details you give us: your name, email address, phone number, company, location, project information and any files you attach.

When you browse the site we record anonymous statistics: the page visited, the website that referred you, your country (from your connection) and your device type. We do not use advertising cookies, and we do not store your IP address; a daily-changing code lets us count unique visits without identifying you.

How we use it

We use your details only to reply to your enquiry, prepare quotations, deliver our services and keep records required by law. Anonymous statistics help us understand which pages are useful. We never sell or rent your information.

Shared files

Drawings and documents we share with clients are stored privately and can only be opened with the link (and passcode, where set) we send you. Links can be withdrawn at any time. Comments you leave on shared files are visible to our team and to anyone holding the same link.

Where data is stored

Our website and files are hosted with reputable cloud providers (Vercel and Amazon Web Services), which may store data outside Rwanda under appropriate safeguards.

How long we keep it

Enquiries that do not become projects are deleted after 24 months. Project records are kept for as long as required by law and professional obligations.

Your rights

You can ask us to see, correct or delete your personal data, or object to its use, at any time. Write to info@acornsconsultancy.com or call +250 780 867 765.